This Privacy Policy ("Policy") outlines the principles governing the collection, use, disclosure, and processing of personal data by Sentinel Group (Pte. Ltd.) ("we," "us," or "our") when individuals choose to use our services and website. This Policy complies with the Singapore Personal Data Protection Act ("PDPA") and applies to personal data under our control, including data managed by third parties acting on our behalf.
Personal Data
In this Policy:
⦿ "Customer" refers to an individual who (a) has contacted us to inquire about our products or services or (b) has entered into an agreement with us for the supply of goods or services.
⦿ "Personal data" refers to any data, whether factual or not, that identifies a customer, either directly or indirectly, through other accessible information.
⦿ "Data intermediary" means an entity that processes personal data on behalf of another organization.
Examples of personal data we may collect include your name, email address, phone number, nationality, and employment details. Terms not specifically defined in this Policy shall carry the meaning as outlined in the PDPA.
⦿ "Customer" refers to an individual who (a) has contacted us to inquire about our products or services or (b) has entered into an agreement with us for the supply of goods or services.
⦿ "Personal data" refers to any data, whether factual or not, that identifies a customer, either directly or indirectly, through other accessible information.
⦿ "Data intermediary" means an entity that processes personal data on behalf of another organization.
Examples of personal data we may collect include your name, email address, phone number, nationality, and employment details. Terms not specifically defined in this Policy shall carry the meaning as outlined in the PDPA.
Collection, Use, and Disclosure of Personal Data
We collect personal data that you voluntarily provide when contacting us via email, phone, or our website. To enhance your experience, we may request certain personal details such as your name, phone number, and email address, which will be handled in accordance with this Policy.
You have the right to manage your personal data by objecting to its processing or withdrawing your consent, as detailed in Section 8. However, if you choose not to provide the required data, we may be unable to fulfill the intended services.
We may collect, use, or disclose personal data under circumstances where exceptions are permitted by law, such as:
⦿ Responding to emergencies that threaten life, health, or safety.
⦿ Compliance with national interest or legal investigations.
Unsolicited personal data received by us will be deleted or returned immediately. If we act as a Data Intermediary, we will process personal data strictly according to the instructions of the Data Controller.
You have the right to manage your personal data by objecting to its processing or withdrawing your consent, as detailed in Section 8. However, if you choose not to provide the required data, we may be unable to fulfill the intended services.
We may collect, use, or disclose personal data under circumstances where exceptions are permitted by law, such as:
⦿ Responding to emergencies that threaten life, health, or safety.
⦿ Compliance with national interest or legal investigations.
Unsolicited personal data received by us will be deleted or returned immediately. If we act as a Data Intermediary, we will process personal data strictly according to the instructions of the Data Controller.
Cookies
Our website uses cookies to improve user experience, analyze site traffic, and remember preferences. These cookies are stored only with your consent. By clicking "Accept" on our cookie banner or continuing to browse, you consent to their use. You may adjust your cookie settings at any time, though disabling certain cookies may affect website functionality.
Purposes for Collection and Disclosure
We may collect and use personal data for: (a) Fulfilling obligations related to providing requested goods or services. (b) Responding to inquiries, applications, feedback, or complaints. (c) Any other purposes for which you have provided information. (d) Business-related activities associated with the above purposes.
We may disclose personal data to third-party service providers where necessary to fulfill service obligations.
Even after your relationship with us ends, we may retain your personal data for a reasonable period to enforce contractual rights or meet legal requirements.
We may disclose personal data to third-party service providers where necessary to fulfill service obligations.
Even after your relationship with us ends, we may retain your personal data for a reasonable period to enforce contractual rights or meet legal requirements.
Withdrawal of Consent
Your consent remains valid until withdrawn in writing. To withdraw consent, submit a written request to our Data Protection Officer at the contact details below. We will process requests within ten (10) business days and notify you of any implications, including potential limitations on service provision.
Withdrawal does not affect our right to process data where permitted under applicable laws.
Withdrawal does not affect our right to process data where permitted under applicable laws.
Access and Correction of Personal Data
To access or correct personal data we hold about you, please submit a written request to our Data Protection Officer. A reasonable fee may apply for access requests, and we will process requests within thirty (30) calendar days. If we cannot fulfill your request, we will provide an explanation unless exempted by the PDPA.
Data Protection Measures
We implement administrative, physical, and technical security measures to protect personal data, such as encryption, access controls, and password protection. While we strive to maintain security, no transmission or storage method is entirely secure. We continuously review and enhance our security measures.
Accuracy and Retention of Personal Data
We rely on the accuracy of personal data provided by you. Please inform us of any updates to ensure accuracy. We will retain your personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Once no longer needed, data will be securely disposed of.
International Transfers of Personal Data
We generally do not transfer personal data outside Singapore. If required, we will obtain your consent and ensure that your data receives a comparable level of protection under the PDPA.
Data Breach Notification
In the event of a data breach involving unauthorized access, loss, or disclosure of personal data, we will promptly assess the impact. If deemed a notifiable breach, we will report it to the Personal Data Protection Commission (PDPC) within three (3) calendar days and notify affected individuals when the breach is likely to cause significant harm.
If we act as a Data Intermediary, we will immediately inform the Data Controller of any breach so they can comply with their reporting obligations.
If we act as a Data Intermediary, we will immediately inform the Data Controller of any breach so they can comply with their reporting obligations.
Data Protection Officer Contact Information
For inquiries, feedback, or requests regarding your personal data, please contact our Data Protection Officer:
Email: info@sentinelgp.com
Phone: 84749693
Email: info@sentinelgp.com
Phone: 84749693
Policy Updates
This Policy operates alongside other notices, contracts, and consent clauses governing data collection and usage. We may revise this Policy without prior notice, and the latest version will be reflected by the last updated date. Continued use of our services indicates acceptance of any changes.
Last Updated: July 2024
Last Updated: July 2024
© 2024 All Rights Reserved.
© 2024 All Rights Reserved.